Original sales receipt must accompany returns.

We accept returns for exchange: either for a mis-shipped DVD(s) or defective DVD(s) within 7 days. NO REFUND! For mis-shipped DVDs, we will send the correct DVD with postage. For defective DVDs, we will replace free of charge. Definition of new, unaltered and unused condition is:

• without showing signs of wear or damage in any way

• We will not accept DVDs because of preference. There are clips of all our DVDs in the description. Please note our DVDs have encryption, therefore illegal copying is not allowed.

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If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective will be exchanged for another DVD only. If a DVD is not the one you ordered, then we will resend the correct DVD with return postage. We will not longer accept DVDs that have been played and NO REFUND.

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Also we have an option of 50% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

CS Phone # 803.708.5877